Privacy Policy

Austin Companies values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our services.

1. Data Collection

We may collect the following types of consumer data:

  • Personal Information: Name, phone number, email address, and other identifying details you provide.
  • Communication Data: Information collected when you opt into our messaging services, including SMS or email correspondence.
  • Technical Data: Device type, IP address, and usage details when interacting with our digital platforms.

2. How We Use Consumer Data

We use collected data for:

  • Service: Sending updates, notifications, or responses related to your inquiries or services.
  • Business Operations: Managing and improving our services, analyzing trends, and ensuring security.
  • Legal Compliance: Meeting regulatory requirements and responding to lawful requests.

We do NOT share opt-in and phone information with third parties for their marketing purposes.

3. Data Sharing

We may share consumer data only in the following circumstances:

  • Service Providers & Business Partners: To facilitate essential business operations such as processing transactions, customer support, and system maintenance.
  • Legal Obligations: When required by law, regulation, or court order.
  • Company Transfers: In the event of a merger, acquisition, or sale of business assets, where consumer data may be transferred as part of the transaction.

We do NOT sell or share consumer data with third parties for their marketing purposes.

4. Consent & Opt-In Assurances

  • By opting into our messaging services, you consent to receive communications from us regarding our products, services, and updates.
  • We explicitly assure that any mobile opt-in details you provide will NOT be shared with third parties for marketing purposes.
  • We do NOT claim to have your consent to share end-user data with any third party for marketing purposes.

5. Opt-Out Instructions

We respect your right to control your communication preferences. You may opt out of our messaging services at any time by following these instructions:

  • SMS Opt-Out: Reply with “STOP” to any message you receive from us.
  • Email Opt-Out: Click the “Unsubscribe” link in any email we send you.
  • Direct Contact: Reach out using the contact information provided below.

Once we receive your opt-out request, we will promptly remove you from our messaging lists.

6. Contact Information

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Austin Companies
7867 N 106th Ave Glendale, AZ 85307
(602)875-5550
hvacservice@austincompanies.com

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We may update this Privacy Policy periodically. Any changes will be reflected with an updated “Effective Date.” Please review this policy regularly to stay informed on how we handle your data.

Last Updated: 2/26/25